Luno Platform Outage

Incident Report for Luno

Resolved

Update:

We are no longer seeing any disruptions to Luno's Platform. All services are working as normal.

We appreciate your understanding and patience in this matter.

Posted Dec 12, 2025 - 13:24 UTC

Monitoring

Update:

We can see that Luno's Platform is restored as normal and we are monitoring for any further issues

We appreciate your patience and understanding in this matter.

Posted Dec 12, 2025 - 13:10 UTC

Identified

We have identified an issue that is causing Luno's platforms (Website, APP, and API) to be inaccessible to our customers.

Our team is investigating the cause and working to restore full service as quickly as possible.

Posted Dec 12, 2025 - 12:41 UTC