Delayed ADA withdrawals

Incident Report for Luno

Resolved

All delayed ADA transactions have been successfully processed and everything is now back to normal.

Thank you for your patience.

Posted Nov 19, 2024 - 14:46 UTC

Monitoring

We are now seeing ADA transactions being processed for previously delayed sends. Transactions are being successfully completed.

We will continue to monitor the situation closely.

Posted Nov 19, 2024 - 14:06 UTC

Update

We are continuing to work on a fix for the delayed ADA sends issue. Our team is prioritizing this matter.

We appreciate your patience and will provide further updates as the situation progresses.

Posted Nov 19, 2024 - 07:15 UTC

Identified

We have identified an issue causing a delay in ADA sends.

Our team is actively working to resolve this as a priority, and we hope to have it addressed soon.

Posted Nov 18, 2024 - 23:57 UTC