Luno Status - Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Incident Report for Luno

Resolved

Withdrawals are now being processed as scheduled.

Thank you

Posted Sep 25, 2024 - 08:31 UTC

Identified

The 24.09.2024 is a public holiday in South Africa, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 25.09.2024

Please note that this only applies to ZAR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

Posted Sep 23, 2024 - 15:36 UTC