Scheduled Maintenance

Incident Report for Luno

Resolved

Update:

The maintenance has successfully been completed.

We appreciate your understanding in this matter.
Posted Mar 26, 2025 - 13:16 UTC

Identified

Summary

We are committed to providing you with the best possible service and, as part of our ongoing efforts to maintain and enhance our infrastructure, we will be performing scheduled maintenance on our database systems.

Schedule

Date: 26 March 2025
Time: 09:00 to 13:00 UTC

Impact on Service

During this maintenance window, you may experience intermittent access to our services. While we strive to minimise any disruption, there could be short periods when our services are temporarily unavailable. We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.

Why This Maintenance is Necessary

Regular maintenance is crucial for ensuring the reliability, security, and performance of our database systems. This maintenance will allow us to implement necessary updates and improvements, ensuring that we continue to meet your expectations.

We thank you for your patience and understanding as we work to improve our services. Your satisfaction is our top priority, and we are dedicated to providing you with a seamless and reliable experience.
Posted Mar 24, 2025 - 08:52 UTC