Exchange API Degraded Performance

Incident Report for Luno

Resolved

This incident has been fully resolved.

We apologise for any inconvenience this may have caused and appreciate your patience.
Posted Aug 03, 2024 - 21:40 UTC

Monitoring

A fix has been implemented, and we are now monitoring the results to ensure full functionality is restored.
Posted Aug 03, 2024 - 21:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 03, 2024 - 21:15 UTC

Investigating

We are currently experiencing an issue that is affecting traders using the API.

Our engineering team is working to restore full functionality. We will provide updates as soon as we have more information.
Posted Aug 03, 2024 - 21:09 UTC