Balance update delays

Incident Report for Luno

Resolved

The issue affecting the release of funds back to available balances has now been resolved and funds are being released as expected.

Your funds remained safe and secure throughout the incident. We sincerely appreciate your patience while we worked to fix the problem.
Posted Mar 05, 2026 - 21:35 UTC

Monitoring

A fix has been implemented and we are currently monitoring the results to ensure the issue has been fully resolved.
Posted Mar 05, 2026 - 17:22 UTC

Update

We have identified the cause of the issue and are currently working on implementing a fix. Our team will provide further updates as soon as more information becomes available.
Posted Mar 05, 2026 - 17:14 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 05, 2026 - 17:10 UTC

Identified

We are currently investigating an issue affecting the release of funds back to your available balance.

Your funds remain safe and secure. We are working on a fix and will update you shortly. Thank you for your patience.
Posted Mar 05, 2026 - 16:34 UTC