Intermittent Slow Bitcoin Sends

Incident Report for Luno

Resolved

This issue has been resolved, Bitcoin send transactions have returned to normal.

Thank you for your patience in this regard.
Posted May 18, 2023 - 06:56 UTC

Update

This issue has been resolved, Bitcoin send transactions have returned to normal.

Thank you for your patience in this regard.
Posted May 18, 2023 - 06:56 UTC

Update

We've identified an issue causing intermittent delays for some Bitcoin send transactions. This may result in slower than usual send times for some customers. Our team is aware of the delay and is working on a fix.

Receiving Bitcoin to your Luno wallet remains unaffected.

Updates to follow soon.
Posted May 17, 2023 - 14:21 UTC

Identified

We've identified an issue casusing intermittant dealys for some Bitcoin send transactions. This may result in slower than usual send times for some customers. Our team is aware of the delay and is working on a fix.

Receiving Bitcoin to your Luno wallet remains unaffected.

Updates to follow soon.
Posted May 17, 2023 - 09:27 UTC