Public Holiday Reminder - Withdrawal Requests will take longer than usual in Nigeria

Incident Report for Luno

Resolved

Withdrawals are being processed as normal.
Posted May 02, 2023 - 11:05 UTC

Identified

The 1st of May 2023 is a public holiday in Nigeria , during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 2nd of May 2023.

Please note that this only applies to NGN withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Apr 28, 2023 - 14:47 UTC