Delayed Deposits and Withdrawals in South Africa

Incident Report for Luno

Resolved

This has been resolved.

There are no further delays to deposits and withdrawals, thanks again for your patience.

Posted Mar 15, 2024 - 16:39 UTC

Monitoring

Deposits and withdrawals are now being processed as normal.

We will continue to monitor for any further issues.

Thanks for your patience and apologies for the inconvenience caused.

Posted Mar 15, 2024 - 16:04 UTC

Identified

We are aware of an issue that is causing delays with our deposits and withdrawals for customers in South Africa. We are working on this as a priority.

We apologise for the inconvenience caused and appreciate your patience.

Posted Mar 15, 2024 - 07:35 UTC