This issue has now been fully resolved. Balance updates are functioning as expected, and no further delays have been observed. We will continue to monitor, but no additional impact is expected.
We appreciate your patience and apologise for any inconvenience this may have caused.
Posted May 14, 2025 - 14:34 UTC
Monitoring
We saw some issues with delayed balance updates for some customers which has been mitigated. Our team will continue to monitor for any further issues and add updates accordingly.