Slow Bank Deposits in Malaysia

Incident Report for Luno

Resolved

Deposit are now being processed as usual. Thank you
Posted May 04, 2021 - 02:16 UTC

Update

Deposits via Bank Transfer have resumed for major banks including Public Bank and Affin Bank. We are still checking and trying to resolved bank transfer with below banks.

United Oversea Bank (UOB)
Alliance Bank
HSBC
OCBC
Posted Apr 27, 2021 - 08:20 UTC

Monitoring

Deposits via Bank Transfer have resumed for major banks. We are still checking and trying to resolved bank transfer with below banks.

United Oversea Bank (UOB)
Public Bank
Alliance Bank
HSBC
OCBC
Affin Bank
Posted Apr 14, 2021 - 08:27 UTC

Identified

We are currently testing the bank transfer deposit and continuing to monitor this issue.
Posted Apr 12, 2021 - 12:31 UTC

Update

We are continuing to investigate this issue.
Posted Apr 02, 2021 - 10:41 UTC

Investigating

We're aware of an issue with deposits via Bank Transfer with some Banks and our team is currently investigating it. We hope to have this resolved soon with our banking partner. In the meantime, please make use of FPX as an alternative deposit method in your Luno wallet.
Posted Mar 30, 2021 - 06:54 UTC