Withdrawal and deposit delays for Europe

Incident Report for Luno

Resolved

This incident has been resolved by our third-party provider. We are seeing no further issues with delays in withdrawals and deposits.

Thank you for your patience in this regard.

Posted Aug 29, 2023 - 14:46 UTC

Identified

Some customers in Europe may be experiencing delays in withdrawals and deposits due to intermittent downtime with one of our third-party providers.

We are monitoring the situation closely and will provide updates as they become available.

Posted Aug 28, 2023 - 14:41 UTC