Delayed withdrawals

Incident Report for Luno

Resolved

All withdrawals have been processed as normal as of 09:52 UTC.
Thanks again for your patience.

Posted Sep 26, 2023 - 14:30 UTC

Monitoring

A fix has been implemented for this issue. We are seeing withdrawals processing as normal.

Posted Sep 26, 2023 - 09:52 UTC

Investigating

We are currently investigating an issue that is causing withdrawals to be delayed or fail.

We are looking into this as a matter of priority and will provide updates as soon as they become available.

Posted Sep 26, 2023 - 09:43 UTC