Slow bank withdrawals in Indonesia

Incident Report for Luno

Resolved

Withdrawals are being processed as normal.
Posted May 03, 2019 - 14:21 UTC

Update

Some customers may still experience delays with their bank withdrawals, our team are working on a resolution.
Posted Apr 29, 2019 - 07:27 UTC

Identified

There will be a slight delay with Indonesian bank withdrawals requested on 26 April 2019. This is a temporary incident which we hope to see resolved during the day. We will re-attempt to release the withdrawals during the next release, you can find the full schedule here - https://www.luno.com/help/en/articles/11000022934

Updates to follow.
Posted Apr 26, 2019 - 08:39 UTC