Delayed deposits via Checkout Cards Europe

Incident Report for Luno

Resolved

We have confirmed this has been resolved and deposits are being processed as normal.

Posted Dec 01, 2023 - 11:26 UTC

Monitoring

A fix has been implemented for the issues causing delays for customers attempting to deposit via Checkout Cards EUR/GBP

We are continuing to monitor closely to ensure no further issues.

Posted Nov 30, 2023 - 09:26 UTC

Investigating

We have identified an issue that is causing delays for customers attempting to deposit via Checkout Cards EUR/GBP

We are looking into this as a matter of priority.

Posted Nov 30, 2023 - 08:20 UTC