Delayed bank withdrawals in South Africa

Incident Report for Luno

Resolved

Withdrawals have been processed as normal from our last update yesterday, 15:51 UTC on 29 December 2021.

Posted Dec 30, 2021 - 08:31 UTC

Monitoring

Withdrawals previously stuck have cleared, we're monitoring closely for any further errors.
Thanks for your patience.

Posted Dec 29, 2021 - 15:51 UTC

Investigating

We're investigating delays with bank withdrawals in South Africa, withdrawals requested today may be taking longer to get to your bank than expected.

Updates to follow soon.

Posted Dec 29, 2021 - 14:54 UTC