Delayed Balance Updates

Incident Report for Luno

Resolved

Update:

We are no longer seeing any delays with balance updates.

We appreciate your patience and understanding in this matter.

Posted Oct 20, 2025 - 07:02 UTC

Monitoring

Update:

We have implemented a fix.

We are monitoring the result of the fix.

Customers who use the Luno API may still experience delayed balance updates.

Updates to follow

Posted Oct 19, 2025 - 18:00 UTC

Update

Update:

Customers may experience delays with balance updates with their Luno wallets.

Our team is working on this as a priority.

Updates to follow

Posted Oct 19, 2025 - 12:44 UTC

Identified

We have identified an issue that's causing delayed balance updates for customers who use our API.

Our team is working on this as a priority

Updates to follow.

Posted Oct 19, 2025 - 11:21 UTC