Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Incident Report for Luno

Update

We are continuing to work on a fix for this issue.
Posted Apr 04, 2026 - 08:57 UTC

Identified

Please note that April 6 is a public holiday in South Africa, during which banks do not process any payments. This means any withdrawals from Luno sent to banks won’t be processed until April 7th.

The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual in accordance with our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Apr 02, 2026 - 13:21 UTC
This incident affects: Luno.