Delayed Exchange updates

Incident Report for Luno

Resolved

Update:

There should be no further delayed trade updates when using the Exchange API.

We appreciate your patience and understanding in this matter.

Posted Nov 13, 2024 - 10:35 UTC

Monitoring

Update:

We have deployed a fix and are actively monitoring the results.

Posted Nov 13, 2024 - 10:32 UTC

Update

Update:

This is a top priority and our team is currently working on the fix.

Updates to follow.

Posted Nov 13, 2024 - 09:45 UTC

Identified

We have identified an issue that may cause customers using the exchange API to receive delayed trade updates.

Our team has prioritized this and is currently working on a fix.

Updates to follow.

Posted Nov 13, 2024 - 08:04 UTC