Delayed withdrawals in Nigeria

Incident Report for Luno

Resolved

Processing times for withdrawals are no longer delayed.

Thank you for your patience.

Posted Sep 12, 2025 - 13:24 UTC

Monitoring

All withdrawal transactions are now being processed.

We continue to actively monitor the situation and are in close contact with our payment provider to ensure the ongoing stability of our services.

Posted Sep 12, 2025 - 09:22 UTC

Identified

We are experiencing delayed withdrawals due to intermittent downtime with our payment provider.

We are in contact with them and working to resolve this as quickly as possible.

We will provide updates as soon as possible.

Posted Sep 12, 2025 - 07:20 UTC