All Systems Operational
Luno
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API uptime
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Luno.com uptime
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Past Incidents
Jan 10, 2026
No incidents reported today.
Jan 9, 2026
No incidents reported.
Jan 8, 2026
Completed -
The scheduled maintenance has been completed.
Jan 8, 22:00 UTC
Jan 8, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 04:00 UTC
Jan 8, 04:00 UTC
Scheduled -
Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime.
Appreciate if you could plan and make deposits before/after the following times:
Friday, 9 January 2026 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Jumaat, 9 Januari 2026 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Jan 6, 06:14 UTC
Appreciate if you could plan and make deposits before/after the following times:
Friday, 9 January 2026 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Jumaat, 9 Januari 2026 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Jan 6, 06:14 UTC
Jan 7, 2026
Resolved -
The issue affecting account verification has been resolved. Our third-party service provider has recovered, and account verifications are now processing normally.
Thank you for your patience.
Jan 7, 17:08 UTC
Thank you for your patience.
Jan 7, 17:08 UTC
Monitoring -
We are no longer seeing errors from our third-party service provider. Account verifications are now being processed as expected.
We will continue to monitor the situation closely.
Jan 7, 16:28 UTC
We will continue to monitor the situation closely.
Jan 7, 16:28 UTC
Identified -
Account verifications may be slower than normal due to downtime with one of our third-party service provider.
We are monitoring the situation and will provide updates as more information becomes available.
Jan 7, 15:12 UTC
We are monitoring the situation and will provide updates as more information becomes available.
Jan 7, 15:12 UTC
Jan 6, 2026
No incidents reported.
Jan 5, 2026
Completed -
The scheduled maintenance has been completed.
Jan 5, 22:00 UTC
Jan 5, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 04:00 UTC
Jan 5, 04:00 UTC
Scheduled -
Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime.
Appreciate if you could plan and make deposits before/after the following times:
Tuesday, 6 January 2025 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Selasa, 6 Januari 2025 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Jan 5, 01:22 UTC
Appreciate if you could plan and make deposits before/after the following times:
Tuesday, 6 January 2025 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Selasa, 6 Januari 2025 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Jan 5, 01:22 UTC
Resolved -
The issue affecting account verifications in Indonesia has been resolved. We are no longer receiving errors from our third-party verification provider, and account verifications are now being processed normally.
Thank you for your patience while we worked through this.
Jan 5, 07:31 UTC
Thank you for your patience while we worked through this.
Jan 5, 07:31 UTC
Monitoring -
Account verifications are being processed as expected.
We will continue to monitor the situation. Thank you for your patience.
Jan 4, 17:31 UTC
We will continue to monitor the situation. Thank you for your patience.
Jan 4, 17:31 UTC
Identified -
Users in Indonesia may experience delays in account verification due to downtime with our third-party verification provider. We are actively monitoring the situation.
Jan 3, 13:11 UTC
Jan 3, 13:11 UTC
Jan 4, 2026
Jan 3, 2026
Jan 2, 2026
Resolved -
Withdrawals are now being processed as scheduled. Thank you.
Jan 2, 10:36 UTC
Jan 2, 10:36 UTC
Identified -
The 1st of January is a public holiday in South Africa, banks do not process payments on holidays. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 2nd of January 2026.
Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Dec 31, 12:23 UTC
Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Dec 31, 12:23 UTC
Resolved -
Withdrawal is now processed as usual. Thank you,
Jan 2, 04:19 UTC
Jan 2, 04:19 UTC
Identified -
Penarikan dana selama libur dan cuti bersama Natal
Selama libur dan cuti bersama Natal pada tanggal 25 - 28 Desember 2025 dan 1 Januari 2026, penarikan dana berikut akan diproses 24/7 seperti biasa:
- Penarikan ke bank BCA, BNI, BRI, CIMB, Mandiri dan Danamon di bawah 10 miliar rupiah
- Penarikan ke bank lainnya di bawah 250 juta rupiah
Jika jumlah penarikan dana Anda lebih besar dari limit di atas, pisahkan penarikan ke dalam jumlah yang lebih kecil untuk beberapa kali penarikan. Proses penarikan dana akan kembali berjalan normal pada 29 Desember 2025 dan 2 Januari 2026.
Perlu diperhatikan bahwa proses deposit tidak terpengaruh oleh libur dan cuti bersama Natal.
--
Withdrawal schedule on public holiday in Indonesia
During the public holiday on 25 - 28 December 2025 and 1 January 2026, these withdrawals will be processed as usual 24/7:
- Withdrawal to BCA, BNI, BRI, CIMB, Mandiri and Danamon under 10 billion rupiah
- Withdrawal to other banks under 250 million rupiah
If the withdrawal amount is greater than the limit above, please separate it into multiple transactions with smaller amounts. The withdrawal process will be back to normal on 29 December 2025 and 2 January 2026.
Please note that deposits will be unaffected.
Dec 24, 09:21 UTC
Selama libur dan cuti bersama Natal pada tanggal 25 - 28 Desember 2025 dan 1 Januari 2026, penarikan dana berikut akan diproses 24/7 seperti biasa:
- Penarikan ke bank BCA, BNI, BRI, CIMB, Mandiri dan Danamon di bawah 10 miliar rupiah
- Penarikan ke bank lainnya di bawah 250 juta rupiah
Jika jumlah penarikan dana Anda lebih besar dari limit di atas, pisahkan penarikan ke dalam jumlah yang lebih kecil untuk beberapa kali penarikan. Proses penarikan dana akan kembali berjalan normal pada 29 Desember 2025 dan 2 Januari 2026.
Perlu diperhatikan bahwa proses deposit tidak terpengaruh oleh libur dan cuti bersama Natal.
--
Withdrawal schedule on public holiday in Indonesia
During the public holiday on 25 - 28 December 2025 and 1 January 2026, these withdrawals will be processed as usual 24/7:
- Withdrawal to BCA, BNI, BRI, CIMB, Mandiri and Danamon under 10 billion rupiah
- Withdrawal to other banks under 250 million rupiah
If the withdrawal amount is greater than the limit above, please separate it into multiple transactions with smaller amounts. The withdrawal process will be back to normal on 29 December 2025 and 2 January 2026.
Please note that deposits will be unaffected.
Dec 24, 09:21 UTC
Resolved -
Withdrawals are now being processed as scheduled. Thank you.
Jan 2, 02:09 UTC
Jan 2, 02:09 UTC
Identified -
The 1st of January 2026 is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 2nd of January 2026.
Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
__
Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia.
1hb Januari 2026 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 2hb Januari 2026.
Dec 31, 08:03 UTC
Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
__
Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia.
1hb Januari 2026 ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 2hb Januari 2026.
Dec 31, 08:03 UTC
Jan 1, 2026
No incidents reported.
Dec 31, 2025
Dec 30, 2025
No incidents reported.
Dec 29, 2025
Resolved -
This incident has been resolved.
Dec 29, 06:29 UTC
Dec 29, 06:29 UTC
Identified -
The 25th and 26th of December 2025 are public holidays in South Africa, during which banks do not process payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until the 27th of December.
Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Dec 24, 10:44 UTC
Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processed as usual, in accordance with our service level agreements.
Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Dec 24, 10:44 UTC
Dec 28, 2025
No incidents reported.
Dec 27, 2025
No incidents reported.